Managed IT Services

Centralized, standardized, and reusable services.

Infrastructure Monitoring & Management

  • Server Management (Windows, Linux, Virtualized)
  • Network Management (Routers, Switches, Firewalls, etc.)
  • Application Management
  • Cloud Infrastructure Management (AWS, Azure, GCP)
  • Database Management(SQL, Oracle, MySQL, MongoDB)
  • Storage Monitoring

Endpoint Management

  • Device provisioning and configuration
  • Patch management & software distribution
  • Mobile Device Management (MDM)
  • Remote desktop support
  • Asset inventory and lifecycle management

IT Service Management (ITSM)

  • Incident Management
  • Problem Management
  • Change Management
  • Request Fulfilment
  • Service Level Agreement (SLA) tracking

Security & Compliance Monitoring

  • Security Information and Event Management (SIEM)
  • Endpoint Detection and Response (EDR)
  • Vulnerability scanning & compliance reporting
  • Privileged Access Management (PAM)
  • Threat intelligence integration

Automation & Optimization

  • Automated alert remediation
  • Workflow automation for IT operations
  • Predictive analytics for capacity and performance
  • Cloud cost optimization

User & Identity Management

  • Active Directory (AD) management
  • Single Sign-On (SSO)
  • Multi-factor authentication (MFA)
  • Identity governance and lifecycle management

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